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Resolved
No risk control
Object 
DBG MARKETS
Issue
Severe Slippage
Requirement
other
Amount
$9,000(USD)
Time
31day19hour
Mediation Progress
Hong Kong 2021-10-18
Resolved 
FX3957001064
FX3957001064Australia 2021-09-17
Reply DBG MARKETS 
After the confirmation, the customer tried to place stop and profit orders at the same time to speculate on the market, resulting in a sudden liquidation in the account due to his position against the market trends. it has no relation with the trading platform. And the liquidation is very common during trading. The following are the screenshots of order information.
Reply
Hong Kong 2021-09-17
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-09-17
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-09-16
Start Mediation FX3957001064 
FX3957001064The stop loss and liquidation line were fake. My account was liquidated until it consumed up. The customer service did not reply and later it disappeared.
Start Mediation
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