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Resolved
Severe slippage
Object 
FOREX.com
Issue
Severe Slippage
Requirement
2020031845111314470
Amount
$0(USD)
Time
45day15hour
Mediation Progress
Hong Kong 2021-08-22
Resolved 
XIAOLINZI87463
XIAOLINZI87463United States 2021-07-23
Reply FOREX.com
Please contact your account manager via official email shown on GCAP's official website.
Reply
Hong Kong 2021-07-08
Supplemental Materials 
XIAOLINZI87463
XIAOLINZI87463GCAP called me at around 12.00 pm to tell me that spreads at the moment were approximately located at 35. How funny it is! They are still ranging from 70 to 80! Nothing has changed!
Supplemental Materials
Hong Kong 2021-07-07
Supplemental Materials XIAOLINZI87463
XIAOLINZI87463Spreads are different from those introduced on the official website.
Supplemental Materials
Hong Kong 2021-07-08
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-07-08
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-07-07
Start Mediation XIAOLINZI87463 
XIAOLINZI87463I want to ask what's going on here? Why FOREX.com's spread is so high? Why?
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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Severe slippage. The position of the order is inconsistent with the actual transaction position.
China
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