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Resolved
Unable to withdraw
Object 
Exness
Issue
Others
Requirement
Withdrawal
Amount
$20(USD)
Time
34day23hour
Mediation Progress
Hong Kong 2021-06-24
Resolved 
DAHAN
DAHANCyprus 2021-05-25
Reply Exness
The relevant department has already handled the matters concerning the unpaid deposit of your account. The funds have been credited to the account. The deposit note number is: 188094693. Please log in to your account to check. Please also note that the processing time for deposits is usually within 1-2 hours, but due to channel delays exceeding a certain waiting time, please contact customer service in time for inquiries.
Reply
Hong Kong 2021-05-20
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-05-20
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-05-20
Start Mediation DAHAN 
DAHANI applied on 2022.5.10 to request the platform to give the agent replacement process. Complete the entire application process according to its requirements, and the platform promises to complete the process. After the single incident, the account I checked was still not processed under the name of the previous agent, and the customer service webpage could not be opened, so I made a 400 call to appeal the excuse for three days, but still not processed after three days. The new deposit transaction did not arrive at the account within the time promised by the platform, and the account broke the position and then called the 400 number without answering. The deposit has not yet arrived
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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