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Resolved
I bought at a low price. Later, they changed my buying rate, making me lose money
Object
FXTM FXTM
Issue

Others

Requirement

other

Amount

$27(USD)

Time

44day18hour

Mediation Progress
Solved after user's confirmation
ZEXIONG
Reply
FXTM
No relevant processing records were found in the query system. Please provide the relevant transaction log to the transaction department so that it can inquire for you. Please send it to chinese@fxtm.com.

Reply

Supplemental Materials
ZEXIONG
The highest point of the day was not so good.

Supplemental Materials

Supplemental Materials
ZEXIONG
The highest of the day was also not 1.33119. It’s not the point I bought, it was adjusted.

Supplemental Materials

Supplemental Materials
ZEXIONG
The highest point of SGD on that day did not have the highest point of 1.33119. The purchase is not the point I bought before. It has been modified.

Supplemental Materials

Supplemental Materials
ZEXIONG
The points are modified, which resulted in a loss.

Supplemental Materials

Supplemental Materials
ZEXIONG
The highest on the day was 1.33052, but my buy-in here shows it is 1.33119. The points I bought before are not like this. It has been adjusted.

Supplemental Materials

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WikiFX Mediation Center

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ZEXIONG
After the order was placed, the number of points was modified, resulting in a loss, and the point was modified after a single point, which was not the point before I bought it.

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