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Resolved
My account balance was transferred to a temporary account of the company. But after two weeeks the company entity was changed successfully, my account balance hasn't been back. The customer service said this issue was being handled.
Object 
IC Markets Global
Issue
Others
Requirement
other
Amount
$0(USD)
Time
4day13hour
Mediation Progress
Hong Kong 2021-04-16
Solved after user's confirmation 
LAN18382
LAN18382Hong Kong 2021-04-16
Supplemental Materials 
LAN18382
LAN18382I have received the fund transfer a few days ago and withdrew the money smoothly. I hope ic can have fast and excellent service.
Supplemental Materials
Hong Kong 2021-04-12
Supplemental Materials LAN18382 
LAN18382The email has been sent, why the funds have not been transferred? Every time I asked, I was told to send another email or you were working on this. Has it been implemented in the end? Can work efficiency be the top priority? Don’t let customers keep pushing! IC customer service speed up to solve my issue.
Supplemental Materials
Australia 2021-04-12
Reply IC Markets Global
Please send an email to apply for a survey.
Reply
Hong Kong 2021-04-12
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-04-12
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-04-11
Start Mediation LAN18382
LAN18382My account balance was transferred to a temporary account of the company. But after two weeeks the company entity was changed successfully, my account balance hasn't been back. The customer service said this issue was being handled.
Start Mediation
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Your money deposited can not arrive! Excuses! Refuse your requests with varied reasons! Please remember! Australian regulators do not pretect the rights of Chinese customers! Bad attitude! Many people have been deceived! Do not trust IC! I've been scammed!
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