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Resolved
There are some problems with the server of AvaTrade. A50 index has been suspended for ten hours. Unable to close positions and open positions.
Object 
AVATRADE
Issue
Others
Requirement
other
Amount
$1,000(USD)
Time
37day22hour
Mediation Progress
Japan 2021-05-15
Resolved 
FX1036623886
FX1036623886Ireland 2021-04-15
Reply AVATRADE
The quotation issue on China A50 is a quotation issue of liquidity suppliers, which is not caused by the platform. All customers who have consulted customer service have been properly handled. The customer did not directly contact the customer service during the period. If there is any problem, you can contact the customer service for cooperation as soon as possible.
Reply
Hong Kong 2021-04-07
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-04-07
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Japan 2021-04-07
Start Mediation FX1036623886
FX1036623886There are some problems with the server of AvaTrade. A50 index has been suspended for ten hours. Unable to close positions and open positions.
Start Mediation
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