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Resolved
Unable to withdraw
Object 
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$2(USD)
Time
5day0hour
Mediation Progress
Kenya 2021-03-17
Solved after user's confirmation 
Michael -DADAOZHIJIAN
Michael -DADAOZHIJIANHong Kong 2021-03-16
Supplemental Materials 
Michael -DADAOZHIJIAN
Michael -DADAOZHIJIANIs it necessary to re-expose?
Supplemental Materials
Hong Kong 2021-03-16
Supplemental Materials Michael -DADAOZHIJIAN 
Michael -DADAOZHIJIANAlright, it is wrong. The account should be 1319734.
Supplemental Materials
Hong Kong 2021-03-15
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterThe account you submitted is 1319735. Could you have a double check, please?
Reply
Hong Kong 2021-03-15
Supplemental Materials Michael -DADAOZHIJIAN 
Michael -DADAOZHIJIANIs the trading account wrong? That's weird.
Supplemental Materials
United Kingdom 2021-03-15
Reply FXTM
Trading account is not correct.
Reply
Hong Kong 2021-03-12
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-03-12
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Kenya 2021-03-12
Start Mediation Michael -DADAOZHIJIAN
Michael -DADAOZHIJIANI was told that I couldn’t withdraw for incomplete info after I had deposited funds. I sent the info many times but there was no result. Why can I deposit funds if the info is incomplete? Poor quality of service. If you fail to deposit, there will be staff helping u immediately. But nobody cares if you can withdraw funds or not.
Start Mediation
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