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Resolved
IC Markets plcaed orders for me maliciously at abover 3:00pm. March 4.
Object 
IC Markets Global
Issue
Others
Requirement
other
Amount
$3,118(USD)
Time
6day10hour
Mediation Progress
Hong Kong 2021-03-11
Solved after user's confirmation 
FX1568426242
FX1568426242Hong Kong 2021-03-08
Supplemental Materials 
FX1568426242 
FX1568426242I hope that the platform can refund the handling fees for my abnormal orders on March 4th based on the situation. After all, there were no other profits and losses and all were purely loss-making transaction costs. The total number of abnormal orders are 287. The situation is special, I hope that IC can understand the difficulties of the old users, and I am very grateful for that.
Supplemental Materials
Hong Kong 2021-03-08
Supplemental Materials FX1568426242 
FX1568426242I hope that the platform can refund the handling fees for my abnormal orders on March 4th based on the situation. After all, there were no other profits and losses. The total number of abnormal orders are 287.
Supplemental Materials
Hong Kong 2021-03-08
Supplemental Materials FX1568426242
FX1568426242I rent an American server and make transactions with that server all the time. How can the IP address of orders be in Shanghai, China and the US?
Supplemental Materials
Hong Kong 2021-03-07
Supplemental Materials FX1568426242 
FX1568426242I use IC trading then the server I rent must be an American one whereas the trading address of abnormal orders given by the authority is located in the UK and Shanghai, China. How can that be explained?
Supplemental Materials
Hong Kong 2021-03-07
Supplemental Materials FX1568426242 
FX1568426242The above-mentioned IP address given by IC Official is not my server address at all. The last two digit numbers of my server are 4 and 5. This doesn't work at all.
Supplemental Materials
Hong Kong 2021-03-07
Supplemental Materials FX1568426242
FX1568426242No follow-ups?
Supplemental Materials
Hong Kong 2021-03-05
Supplemental Materials FX1568426242 
FX1568426242All my orders of normal transactions have suffix www.eabang.com but no one knows who made these orders that aimed to blow up my account and they didn't have suffix.
Supplemental Materials
Hong Kong 2021-03-05
Supplemental Materials FX1568426242
FX1568426242My account suffered from crazy trading on the fourth of March in a confusing manner. It opened and closed countless positions in one minute. Loss handling fees forcibly lost all capital. I didn't do anything for sure. My orders have suffix alltimeEA and HedgingMartin2.7EA whereas I do have no idea how these EURJPY orders made that maxed out my account and they didn't have suffix. I can’t even open and close a position once a second even if I do it manually.
Supplemental Materials
Hong Kong 2021-03-05
Supplemental Materials FX1568426242 
FX1568426242XAUUSD orders are normal transactions I made whereas I have no idea where those EURJPY orders came from. My business concentrates on gold varieties only. I don't know how those maxing out my account came out. My password is not given away.
Supplemental Materials
Hong Kong 2021-03-05
Supplemental Materials FX1568426242
FX1568426242It is EURJPY orders that maxed out my account.
Supplemental Materials
Hong Kong 2021-03-05
Supplemental Materials FX1568426242
FX1568426242The picture is too blurry. Could you please upload it with high definition so that I can get evidence?
Supplemental Materials
Hong Kong 2021-03-05
Supplemental Materials FX1568426242
FX1568426242My EA won't run out of money as all my XAUUSD orders are profitable. However, the EURJPY orders that were not my EA transactions were malevolently brushed out.
Supplemental Materials
Australia 2021-03-05
Reply IC Markets Global 
Have a check, please.
Reply
Hong Kong 2021-03-05
Supplemental Materials FX1568426242
FX1568426242Each transaction has been made based on the maximum amount of opening positions, which means my money is going to be finished off. The interval between each order is no more than one second. I hope the platform can compensate for my loss.
Supplemental Materials
Hong Kong 2021-03-05
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-03-05
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-03-05
Start Mediation FX1568426242 
FX1568426242At about 3 o’clock on March 4, the platform was maliciously liquidated. These orders were not placed by me. Only gold was made by me. I have been doing gold since this month. Now I am inexplicably maxed out my position. All orders are placed immediately, and the position is immediately closed. I have been losing the fee until I have no money. It is too dark...I want to recover this loss! ! ! ! ! ! !
Start Mediation
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