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Resolved
CPT is a conscienceless platform which ignores customer’s demand
Object 
CPT Markets
Issue
Others
Requirement
2020031842411113428
Amount
$0(USD)
Time
12day20hour
Mediation Progress
Hong Kong 2020-12-07
Solved after user's confirmation 
FX1368104709
FX1368104709Hong Kong 2020-12-07
Supplemental Materials 
FX1368104709
FX1368104709It has been solved, hope next time the platform can pay attention to customers' demands!
Supplemental Materials
Hong Kong 2020-12-07
Supplemental Materials FX1368104709
FX1368104709It has been solved, hope next time the platform can pay attention to customers' demands!
Supplemental Materials
Belize 2020-12-02
Reply CPT Markets
Our general process is like this: if the customer wants to change his/her IB, he/she must asks the superior IB for permission first. If the superior IB disagrees, you can open a new one with the same name!
Reply
Hong Kong 2020-11-24
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-11-24
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-11-24
Start Mediation FX1368104709 
FX1368104709I’ve traded in a lot of platforms. But I am only not respected in CPT. I wanna change my superior because of personal reason but they just ignore my demand. There is no solution to my demand. The customer service phone has a weak signal! And it’s hard to communicate. Besides, the attitude of the customer service is so bad. I wanna ask the time limit of solving the problem, but she said there was no time limit. I asked again, but I still got nothing except for official answers. I wanna ask her, there is a time limit for your salary, but why there is no time limit for thing that CPT does. This is the customer service that you CPT has trained? You guys have very bad service. So you can imagine CPT will ignore the issues that you will meet. It’s risky to invest here. Stay away from it!!!
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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