After investigation, the customer's withdrawal application is still in the queue for ASIC's old funds withdrawal, please wait patiently. Customers are requested to be aware of the following: Since the Australian company has entered the liquidation stage after July 8, 2020, all procedures are subject to the BRI receiver in accordance with the liquidation process. Before July 8, 2020, ASIC's old customers only transferred the transaction authority, but the funds were taken over and managed by the BRI receiver. USG Group takes the customer and consultant into consideration, so it provides the transfer of transaction authority. When the USG Group has a balance, it can gradually withdraw funds to ASIC's old customers and consultants to pay, to prevent customers and consultants from entering due to Australian regulatory companies Lengthy liquidation results in financial losses. Indeed, USG Group also implements these ASIC old customers' withdrawals and consultants' salary awards one by one on a daily basis. It is different from other foreign exchange companies and only allows customers to stay in the original supervision and liquidation. Please give us the group time to practice one by one, and please also give us support and a positive response, because the USG Group, for the sake of customers and consultants, is still working hard to operate the market. It's just that there must be a priority order issue in the internal work. I really want to ask customers for understanding in this part. But please don't worry about it, your pay will be arranged for processing. Cause inconvenience, I hope you Haihan.

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I am doing transactions on the Union Standard International platform, account number 200215885, applied for a withdrawal of 100 US dollars on August 31, until September 29, has not sent me the remittance, in the process, many times to give feedback to customer service, responsible manager, email communication, Union Standard Internationally, it shirks responsibility for various reasons, deliberately consigning the remittance time, not talking about integrity, not about credit. When I was asked to open an account and deposit, I agreed to withdraw 3 working days, and then said that the headquarters moved out of the bank. This week, now I have another month, and I haven’t sent me 100 dollars in remittance so far. This kind of lack of integrity and lack of credit platform really shocks the customers. I can’t accept and understand. Please help me solve my problem. For the confusion, thanks! Hard work!

Lin Wu, the staff of USGFX, added me and asked me to open an account in USGFX, promising the withdrawal can arrive within 1-3 working days. I deposited in August and withdrew $100. But now it’s September 27, I don’t get my withdrawal. I contacted the customer service for many times but I still can’t get my money. I contacted the account manager, yet I was ignored.