Placing orders on EBC is pretty smooth. Basic order types like limit orders and stop-loss orders are available, and the settings are quite precise. However, there's a minor issue: if you want to modify parameters after placing an order, you have to cancel it and re-place it. You can't edit directly. Last time, I tried to adjust my stop-loss, and I was so flustered I almost missed the market. There's also a limit on the number of orders you can place simultaneously, with a maximum of 5.
08-05
Malaysia
Reply from official EBC
Thank you for your interest and feedback regarding the trading features of the EBC platform. We're pleased to hear that you've had a smooth overall experience using basic order functions like limit orders and stop-loss orders. We also take your concerns regarding the order modification process and pending order quantity limits very seriously.
Currently, the platform does not support direct editing of submitted pending orders; you must cancel and then re-place the order. We understand this may cause some inconvenience during rapidly changing market conditions. We have noted your feedback and will share it with the product team for potential improvements.
Regarding pending order limits and execution distances, settings do vary between account types. For example, the Pro account allows for a 0 pending order distance, making it more suitable for users with high execution requirements. Standard accounts, on the other hand, have specific pending order distance and quantity limits.
Neutral
Malaysia
Reply from official EBC
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