Global Broker Regulation Inquiry App
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download
Home
Rankings
Exposure
Community
News
Broker
EXPO
Market
VPS
Live
Regulators
Prop Trading
Field Survey
Education
Swift Codes
Financial Calendar
Newsletter
Tools
Video

FX3200396942
Within 1 year
Verified

Neutral

After a pending order is triggered, it's often split into 3-5 transactions. When inquiring about MT5 disconnections, customer service replies consistently emphasize "network issues" rather than proactively checking server logs.
08-01

Indonesia

Reply from official EBC

Dear customer, we take your concerns regarding your pending order being split into multiple trades after being triggered, as well as the MT5 disconnection issue, very seriously. To assist us in further investigation, we recommend that you contact us via one of the following methods and provide details of the issue (such as account number, order number, and time of occurrence): Send an email to: [cs@ebc.com] Contact us directly through Live Customer Service Reminder: Please contact us using the email address you provided when registering with EBC so we can more quickly verify your information and provide assistance. Thank you for your understanding and support, and we look forward to a speedy resolution.Your problem!

Original

Pelanggan yang terhormat, kami menanggapi kekhawatiran Anda mengenai order tertunda Anda yang terbagi menjadi beberapa perdagangan setelah dipicu, serta masalah pemutusan koneksi MT5, dengan sangat serius. Untuk membantu kami dalam penyelidikan lebih lanjut, kami sarankan Anda menghubungi kami melalui salah satu metode berikut dan memberikan detail masalah (seperti nomor akun, nomor order, dan waktu terjadinya): Kirim email ke: [cs@ebc.com] Berkomunikasi dengan kami secara langsung melalui Layanan Pelanggan Langsung Pengingat: Silakan hubungi kami menggunakan alamat email yang Anda berikan saat mendaftar di EBC agar kami dapat lebih cepat memverifikasi informasi Anda dan memberikan bantuan. Terima kasih atas pengertian dan dukungan Anda, dan kami berharap dapat segera menyelesaikan masalah Anda!
FX1578718070

Previous Post

Regarding the slippage
FX4548572562

Next

The cryptocurrency API

EBC
EBC Financial Group (SVG) LLC
https://www.ebcfinzone.co/
6.73
Score
ECN Account 5-10 yearsRegulated in United KingdomRegulated in AustraliaRegulated in Cayman IslandsStraight Through Processing (STP)Common Financial Service LicenseMT4 Full LicenseMT5 Full LicenseGlobal BusinessSuspicious OverrunHigh potential riskOffshore Regulated
6.73
Score

Most Comments of the Week

  • capital.com

  • AssetsFX

  • FXCG

  • MultiBank Group

    4

  • Skyriss

    5

  • Plus500

    6

  • StoicFX

    7

  • PhyxTradeLtd

    8

  • Invidiatrade

    9

  • WELTRADE

    10

To view more

Please download WikiFX APP

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
About Us|Contact Us|Risk Warning|Terms of Use|Privacy Policy|Search call|WikiFX(Enterprise Edition)|Official Verification|EXPO|WikiResearch|VPS Help|Cooperation|Regional Divisions|
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline：006531290538
Official Email：support@wikifx.com；
Mobile Phone Number：234 706 777 7762；61 449895363
Telegram：+60 103342306
Whatsapp：+852-6613 1970；
License or other information error corrections, please send the information to：qa@wikifx.com
Cooperation：business@wikifx.com