Dear Valued Client, Thank you very much for your continued support and for sharing your feedback with us. We sincerely apologize for any inconvenience caused by delays in deposit and withdrawal processing. While we strive to ensure that all transactions are completed promptly, occasional delays may occur due to internal processing or system-related factors. Please kindly take note of our withdrawal processing times for overseas regions (excluding Mainland China and Taiwan): Withdrawals submitted before 10:00 (GMT+2) on working days will be processed and credited on the same day. Withdrawals submitted after 10:00 (GMT+2) on working days will be processed and credited on the next working day. Withdrawals submitted after 10:00 (GMT+2) on Fridays or over the weekend will be processed by 10:00 on Sunday and credited by Monday at the latest. We truly appreciate your recognition of our customer service team’s responsiveness. Your feedback is extremely valuable, and we are committed to continuously improving the speed and reliability of our services. Should you have any further concerns or require assistance, please don’t hesitate to contact us via live chat or through our official support channels. We’re always here to assist you. Warm regards, The EBC Team