OneRoyal

FX3603013055

Verified

Malaysia

I'm fed up! I chose OneRoyal because I heard it was data-driven, but the operational level is ridiculously poor! I monitor the data fluctuations every day to make decisions, but the platform's data updates are extremely slow. Several key data points were delayed, causing me to miss the best opportunities and lose a lot of money! I contacted customer service, but the Malaysian representative didn't respond for a long time and provided irrelevant answers, which was impossible to resolve. What's even more infuriating is that the data clearly shows profit potential, but in practice, there are frequent errors. By the time I realized it, profits had turned into losses! I've already lost a lot of money on this garbage platform and will never use it again. I urge everyone to stay away from them and don't let them scam me again!

FX4022471891

Verified

Malaysia

Withdrawal scammers. Malaysians, don't treat them like ATMs. As a three-year veteran of the Malaysian forex market, this is the first time I've been scammed by OneRoyal. I wanted to smash my computer! I applied to withdraw 20,000 Malaysian ringgit on the 23rd of last month, and 15 days later, the money is still stuck on "under review"! Every time I contact customer service, they either say "the risk control department is verifying it" or give me a ticket number that no one is handling. When I ask what stage the verification is at, they just play dead. Last Wednesday, I traded EUR/USD on the night of the non-farm payroll report. I set a stop-loss at 1.0850, but it only closed at 1.0810. I instantly lost 400 pips and 3,800 Malaysian ringgit. Three Malaysian friends have been scammed. One had 80,000 Malaysian ringgit in his account frozen, claiming it was "suspected of illegal trading," without even providing any evidence. Don't touch this scam, this rubbish platform. Once you put your

FX4060977889

Verified

Malaysia

OneRoyal's "low spreads" are a lie. They advertise a "fixed spread of 3 pips on USD/JPY," but during actual trading, the spread on the platform soared to 29 pips during the Malaysian trading hours (9:00 AM - 4:00 PM local time), 10 times higher than on regulated platforms in Penang. Last month, my XAU/USD order showed a spread of 5 pips, but after execution, it became 18 pips, costing me an extra RM2,100 in fees. I've recorded 15 video complaints about the unusual spreads, but they never gave me any advance notice. Slippage often occurs at critical moments. When the USD/MYR plummeted, my stop-loss order should have been triggered at 4.72, but it was executed at 4.75. A 30-point slippage resulted in a RM6,000 loss. SC has long labeled OneRoyal a "high-risk platform," but I ignored it. Now, even the money I need to buy rice is being drained by OneRoyal. Don't ever follow my path.

FX3331845102

Verified

India

Believe me, do not trade with this broker; you will regret it. During my trading, the slippage with OneRoyal was extremely severe, reaching unacceptable levels. I had set a stop-loss at $1,820 per ounce, but when the price hit that level, the actual traded price was at a lower level of $1,810 per ounce, meaning a massive $10 slippage. Due to this slippage, I incurred thousands of dollars in additional losses on this trade. For an eight-lot EURUSD order, the spread instantly widened from 0.8 pips to 18.5 pips—an increase of over 1,000%. Because of OneRoyal's slippage, I suffered losses at various levels, totaling over $10,000. They don’t send debit notifications until my account balance is close to zero, only sending warning emails.

FX7835434092

Verified

Malaysia

Blatant slippage rip-off wiped out my account! I truly regret choosing OneRoyal, a scam! It's not even a trading platform; it's a sophisticated robbery machine! I deposited $20,000, anticipating their "top-tier liquidity" and "institutional spreads," but what happened? Every time a key data release like the non-farm payrolls or CPI comes around, their servers go to hell! Order execution is as slow as a snail, and slippage is unbelievable! My stop-loss orders are a joke; they're practically useless. A single sharp move can cause me to slip over 50 pips! The most disgusting experience was trading gold. The market price hadn't even reached my stop-loss, but the platform forced me to close my position at $30 below it, effectively bankrupting me! This is blatant market manipulation, taking advantage of customers' losses to the point of shamelessness! They exploit slippage to steal customers' money. OneRoyal is a complete scam.

FX3189184372

Verified

Malaysia

OneRoyal's shady, serial margin call traps have left me with significant financial losses. Trading on this platform is a constant nightmare, constantly destroying my investment hopes. During my gold trading, while the market was experiencing normal fluctuations, the OneRoyal platform suddenly "failed." The trading software froze severely, preventing my stop-loss orders from executing in a timely manner. Meanwhile, the platform's slippage became increasingly severe, exacerbating my losses. I discovered data anomalies at critical moments, with noticeable data update delays compared to other legitimate platforms. OneRoyal deliberately set margin call traps, manipulating trading data and software to trap investors, completely exposing their shady nature.

FX2218684885

Verified

Malaysia

Don't trust this broker. I noticed my account funds were deducted. I don't know why, but I've contacted customer service. This isn't a good thing. Be careful with this broker.

FX1603435052

Verified

Thailand

I have been trading gold with OneRoyal for three months, and my Stop Loss settings were fine. But last month, I set the Stop Loss at 1845 for the non-farm payroll data. The stock price remained stagnant for more than ten seconds after the data was released, and when the price recovered, my trading position was closed at 1867! Every time the market experiences a major movement, I have to reduce my trading position in advance because I'm afraid of suffering 'unintentional' losses again.

Neutral

08-12

FX1662899521

Verified

Thailand

I deposited $5,000 USD to receive a 50% bonus, but when the money arrived in my account, I found out that I had to make a profit of $75,000 USD before I could withdraw it. Now I'm afraid to touch my bonus account—I just think of it as tuition fees.

Neutral

08-12

FX1935805001

Verified

Thailand

Overnight interest rates secretly tripled. Normally, I hold a long position in the Euro for several weeks. When I opened the account, the overnight fee was advertised as -1.20 USD per contract. Last month, during the week of the ECB meeting, the fee dropped to -4.80 USD per contract! It's very difficult to accurately calculate the cost of holding a long position.

Neutral

08-12

FX1536639792

Verified

Thailand

I signed up for a Signal account to avoid worries, but after making a profit at 1.0850 on the night of the non-farm payroll report, my copy trading took only 12 seconds to execute at 1.0823, causing a loss of $270 in profits. The automation became utterly useless.

Neutral

08-12

FX9245562720

Verified

Thailand

Using the Python API for trend strategy, only three trade executions occurred during last week's Consumer Price Index (CPI) data period! The cancellation request was pending for 8 minutes, and my position doubled. The market reversal completely wiped out my margin. The technical documentation didn't mention any risks of low liquidity during peak hours at all. With such fundamental instability, I don't dare to run this algorithm anymore.

Neutral

08-12

FX3581087946

Verified

Thailand

OneRoyal's profit withdrawals have been suspended for 14 days during the investigation. Although accounts were promised 'within 7 days,' trading was actually prohibited throughout the investigation period, allowing the platform to fully control profit allocation.

Neutral

08-12

FX2200389035

Verified

Thailand

This is a common issue on the platform, but this broker is quite deceptive. The Stop-loss slippage is abnormal, occurring only with Stop-loss orders, and the execution mechanism lacks transparency.

Neutral

08-12

FX1365190225

Verified

Thailand

The most unsatisfactory aspect is the inefficient customer service. The same documents are repeatedly sent, and each response cycle takes 3-5 business days, creating a time-wasting problem-solving loop for users.

Neutral

08-12

FX3228722393

Verified

Thailand

The bonus rules have flaws: the 30x turnover limit was not disclosed in advance, and the bonus portion is deducted first when withdrawing profits. The promotion page did not clearly state these limitations, forcing users to accept the terms after opening an account.

Neutral

08-12

FX4021666857

Verified

Thailand

It's hard to describe a broker who isn't very serious. 'The fees for third-party payment channels are the responsibility of the user.'

Neutral

08-12

FX4104157220

Verified

Thailand

The CPI data went offline for 15 minutes last night. I was heavily shorting the Nasdaq before the U.S. CPI data was released, but MT5 froze right when the data came out! It took a full 15 minutes to reconnect, and the server is an old one that's nearly ten years old, isn't it?

Neutral

08-12

FX1287573994

Verified

Thailand

I do not recommend this platform. This promotion is a scam. The customer service claims that 'the rewards come from sponsors, and the platform is not responsible.' Now they are shifting the blame to fake sponsors?

Neutral

08-12

FX3760219090

Verified

Thailand

I suspect that the UK's FCA license is fake. Your website clearly displays "FCA Regulation 402401". My withdrawal was rejected, and after checking the FCA website, I found that the actual license belongs to RFXT Limited, located in Canary Wharf, London!

Neutral

08-12

FX1785387838

Verified

Thailand

I maintain a neutral opinion about this platform. After working with them, I found that they advertise ECN spreads starting at 0.1, but the actual spread was 3.5 pips when I opened an account. The salesperson boasted that 'ECN account spreads start at 0.1,' but the actual spread for trading the Euro was 1.8-3.5 pips per day! The price spiked until midnight on the night of the non-farm payroll report! So fake!

Neutral

08-12