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禅心看世界✨
Hong Kong
With more than 110,000 US dollars, there has been no progress in withdrawing money for 4 months now, and it is delayed every day. Every time they said I could handle it right away, they ended up breaking promise. Customer service is no longer responding now.
Exposure
2024-02-28
FX8319321191
Hong Kong
I kept waiting, unable to withdraw money, the account manager could not reply, and the online customer service did not give a withdrawal time!
Exposure
2024-02-19
10%
Hong Kong
Deposit and trading are allowed. But withdrawal is not allowed and customer service just ignored it. The amount in my account including principal and profit are just hundreds of dollars, but I can't withdraw it. Ehhhh
Exposure
2024-01-14
Sandence
Taiwan
Spreads are low, but customer service could be quicker to respond. Still, love the trading experience overall.
Neutral
2024-08-06
nues
South Africa
Like their high leverage and low spreads!
Positive
2024-04-19
冰糖2049
Hong Kong
I have been withdrawing money for a month. The withdrawal on October 30 was not processed until November 18. So far, it has not been received. Customer service has made various excuses.
Exposure
2023-11-29
L1545
Hong Kong
Prosper account: 10006112 (247,416.43 US dollars, 50,000 US dollars will be deducted on November 1, 2023 (only 5.9 RMB), current value is 197,416.43 US dollars) Withdrawal on October 26,2023: 80,000 US dollars (no deduction) Withdrawal on October 27, 2023: 50,000 US dollars (debited, 59,000 RMB will be credited on November 1, the rest has not yet arrived) Withdrawal on October 30, 2023: 117,416 US dollars (no deduction)
Exposure
2023-11-24
FX3775019294
Hong Kong
I applied for a withdrawal of US$3,122 on the 28th of last month, but only part of it has been received so far. Customer service asked me to wait, and still no answer. At the same time, another withdrawal is also displayed as being processed.
Exposure
2023-11-15
禅心看世界✨
Hong Kong
Account number: 10006231 Withdrawal amount on October 26, 2023: 40,000 US dollars (no deduction) Withdrawal amount on October 30, 2023: 46,940 US dollars (no deductions) Today is November 13th and still no payment has been deducted. I contacted online customer service and said there was a channel problem. They said it would be processed in a week from the 1st, but now they say it will take another two weeks, which keeps delaying the time.
Exposure
2023-11-13
58K
Hong Kong
it’s been two weeks since you made the withdrawal and it still hasn’t arrived. your withdrawal request from Prospero global account 10023992 has been successfully submitted on 2023-10-30 09:23:14
Exposure
2023-11-10
KM60228
Hong Kong
It has been two weeks since the withdrawal has not arrived. Account 10022855 has submitted a withdrawal application 3514.60 2023-10-30 14:22
Exposure
2023-11-10
启航1534
Hong Kong
The funds withdrawn on October 30 have not arrived. Please handle it. Thank you.
Exposure
2023-11-09
难。
Hong Kong
Since the withdrawal on 10.31, it has not been processed until now. It is said that something happened to the channel and it is being rebuilt. It will take another two weeks. Is it about to run away? ? ?
Exposure
2023-11-08
加一
Hong Kong
It has been a week since I applied for a withdrawal, and it is still being processed, and the customer service has not responded. Does stopping the business now mean that I can’t withdraw? ? ?
Exposure
2023-11-06
段小超
Hong Kong
Unable to withdraw money, customer service was evasive. I applied for a withdrawal three days ago, but got no reply. Please be careful.
Exposure
2023-11-06
黄昏追逐黎明
Hong Kong
It’s been over a week, why not expose that it doesn’t allow withdrawals? Not a segregated account at all.
Exposure
2023-11-02
FX3775019294
Hong Kong
It's been a week since I submitted my withdrawal request, and it's still being processed. I don’t know if it will run away.
Exposure
2023-11-02
万手哥在吃面
Hong Kong
The platform is no longer able to withdraw funds. Today is already the 10th day and the money still has not been received.
Exposure
2023-11-02
Somsak2827
Sweden
Update for those who may need it
Positive
2023-10-30
Tan1730
Sweden
Prospero
Positive
2023-10-30
宏哥811
Hong Kong
In early October 2023, a salesman tricked me into opening an account at Prosper. On October 18, I made a deposit. On October 29, the salesperson called me and said that there was a problem with the platform’s withdrawal channel, and that withdrawals would be slow and it would take about a week to arrive. So on the morning of October 30, I closed all the orders in my account and started withdrawing money. As a result, the salesman called me again at noon and the withdrawal channel was blocked and I could no longer withdraw money. I have a recording of the phone call.
Exposure
2023-10-30
黄昏追逐黎明
Hong Kong
I applied for a withdrawal on October 26, but it always showed that it was being processed, and no reply was sent to the email.
Exposure
2023-10-29
FP Markets官方直招IB
Hong Kong
I made a deposit in Prosper before and lost money in the transaction. Prosper gave me a bonus of $7600. Every time a transaction is made, the profit can be withdrawn. I recently made a profit of more than 500 US dollars, and I also raised it. But prosper maliciously canceled the bonus. I want to complain, prosper has no principle in doing things and treats customers casually.
Exposure
2023-08-24