i made withdrawal on 19 jan 2026 and status is already completed. and got no money received by me. i keep complain and always said on checking. already 2 weeks. i don't know whether they don't want to pay my money or what please help. i have sent my bank statement. and when i ask the proof of transfer money to me. they cannot give me.

My account was already verified, however, after a transaction that resulted in a profit of $2,345.40, I made a withdrawal request of only $548. This withdrawal was not released and then Octa, through their KYC email, asked me to send the Binance statement proving the amount that left Binance and went to Octa, and also asked me to send a screen video and also a photo holding my documento.Tudo this was sent and everything is in order. After almost 10 days, today (22/06/2026) I receive an email saying that my account has been blocked! In other words, they did not return my initial capital nor pay my profit! In other words, they robbed me!!! And to justify this, they use a ridiculous clause: "Service denied according to subclause 3.10: 3.10. The Company reserves the right, at its discretion, to refuse to provide the Services to the Client at any time and the Client agrees that the Company will have no obligation to inform the Client of the reasons.

I am reporting a major financial fraud by OctaFX on Account ID 125***** After generating a genuine profit of $1,355.66, my withdrawal was blocked for a fake "Internal Review". To hide my funds, they wiped my dashboard balance to exact $0.00 via a forced balance adjustment. When questioned, their official AI Assistant officially emailed me saying: "Your funds are safe, this $0.00 is just a temporary accounting correction." Even my IB Manager Viraz confirmed my money was secure but blocked me on WhatsApp when I demanded the payout. Immediately after, Sophia from KYC sent a final termination email under Clause 3.10 & 8.2, seizing my $1,355.66. They are using contradictory clauses and deceiving clients. One internal department promises safety while the other cancels the profit. This is an airtight scam trap.

Octa offers a fairly stable trading experience for daily use. The registration and verification process runs quickly, so users can start immediately without significant obstacles.

I use Octa because the platform is stable, execution is quite fast, and deposit and withdrawal processes usually go smoothly. The app is also easy to use. But as always, still be careful with leverage and start with small amounts before going big.

I cannot withdraw funds even though the status is complete and the information is very confusing. I have emailed and contacted CS, but the response from Broker did not provide a good solution and was not cooperative even though I have been using Broker for 10 years. I really regret using Broker.

With the reference number Complicated on 01/20/2026, but it has not been credited to my account as of 01/28/2026. I followed the instructions from OctaFX on 01/23/2026 to track the transaction with my bank, but my bank stated that there was no transaction with that reference number and that the transaction history for this month (January 2026) showed no transaction with the amount I withdrew. The only information I received from Octa was: The case is under further investigation? However, there has been no solution to date.

FAST DEPOSITS BUT WITHDRAWALS... I have not received the funds I withdrew from Octa. It has been 5 days since January 20, 2026 - January 24, 2026. The status on Octa and in my email is complicated, but the funds have not been transferred to my account. and I have followed Octa's instructions to contact my local bank using the provided reference number to track the transaction, but the result is nil/there is no transaction with that reference number, and the bank statement also shows NO TRANSACTION!

i liked trading with octa on mt 5 account a)no commissions b)tight spreads most of the time c) not big deposit It's very comfortable to do trades there on mt5 because of multiple timeframes see the behaviors of charts. I used some tutorials from mql5 too to set different tools on multiple tiemframes, see price shifts from different tech perspectives it was good overall, no lags, charts performed fast A note: one day support didn't respond as quickly as they did

One moment they claim all materials are ready for verification, then suddenly it's impossible to withdraw—it feels like a scam.

Well, I expected account types to be more creative than offering the same condition on each of three platforms… At any event, conditions were nice, so I wasn’t that picky about this matter. I’m not scalper to complain about the lack of raw accounts. Spreads from 0.6 were still decent. And assuming no commission policy, including swaps, it was a cost effective place. I mainly trade on mt5. Classic platform with big capabilities. Octa respected classics

Ya know for all that time I’ve been trading with Octa broker, I noticed that almost all my market and pending orders were executed without slippage and I couldn’t even blink an eye to see it. It turned out that their servers are located in London, also in general, Europe and Asia, which means they’re working with a large pool of liquidity providers and that’s why I haven’t encountered any heavy slippage yet. Well, it’s really impressive. They conquered my trust 100%!