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Won't pay out winnings, not even the principal is released.
On October 23rd, 2024, I opened a trading account with Tianyu Financial Company. On the 24th, I deposited $29,998 and initially suffered losses. However, under the guidance of a mentor, I turned these losses into profits and by mid-December, I withdrew a total of $42,136. On January 8th, 2025, sensing another opportunity in the gold market, I added $20,000 to the account. Despite the initial struggles, I managed to win around $2000. On March 7, under a friend's guidance, I made 6 trades; won 5, lost 1. During the 7th trade, I placed an order with 10 lots, but the order vanished after 2 minutes. The company forcefully closed my trade. Panicked, I reached out to my friend who advised me to stop trading as the company was altering my trades illegally, indicating suspicious trading behavior. On March 10th, I attempted to withdraw my funds but was denied due to "suspicious trading activity". On March 13th, my friend accompanied me to Tianyu's office in Jiulong Bay Yijingxin Building, 35th Floor. Despite identifying myself as a client, the company refused to assist me until the police got involved. They pushed our meeting to March 24th, as the boss was away. On the 24th, we arrived at the Tianyu office on time. I was taken into a room, asked to turn off my phone and scanned with a metal detector. A group of men came in and started discussing IP logs and criticizing me for using both phone and computer for trading - it felt like intimidation. I broke down when they tried to force me to sign an agreement, stating that I would only receive $4979 - clearly unacceptable considering my initial deposit with profits amounted to $34,000. Before signing anything, I walked out of the building and called the police again. Upon police intervention, the company made slight adjustments to the agreement, stating I had to wait for one month while they investigate my trading. 1. As a regular client, I wasn't aware of what constituted "suspicious trading". The company didn't clarify this, yet withheld my withdrawal, including my principal. 2. It seems illegal that they forcefully closed my trade during my last transaction. 3. If the company suspected my trades, why didn't they halt my account earlier? Is it because I was winning? Is this not fraud?
FX4201950972
04-29
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