I haven't received my money for half a month. Such a scam platform! Be careful, everyone!

This is a scam platform. At first, they allow me to withdraw money when I tested the account. But after I gained profits, the money is unable to withdraw. The online customer service personnel said the money would arrive within 24 hours. But it was more than 24 hours and they still told me they were tackling the problem. No one answer the online call and the personnel are out of touch.