Stay away from this exchange, the price slips, 40-50 of the customer's price, candlesticks on other exchanges don't reach that price, this exchange collapses to that price, and burn the customer's account.

Account burned, can't withdraw money, can't place orders, can't set TP and SL

Low spreads here are great—much better than those of many big brokers I've used, like Exness and eToro. Because it gives me endless leverage, it also gives me unlimited options, which is very exciting! Also, X Charter provides amazing customer service.

Unable to place orders, unable to set take profit and stop loss, withdrawal not credited to account for 2 days, automatic account lock for customers, account balance becomes 0

After placing the order, the fraudulent platform increased the swap to 1000 pips, causing my account to burn out.

I deposited $3,000 and made a profit of over $150,000. Then they scammed me by sending an email saying I was eligible for a lucky draw winning 20,000 Tesla shares. When I tried to make my first withdrawal, my referrer said the order wasn't clear yet so I couldn't withdraw, and in reality, they only said it verbally without sending any email notification. After that, I closed the Tesla stock position and accepted a cut loss to clear the order. The next morning when I tried to withdraw again, the platform still did not approve it, and after a day or two, they sent an email saying that I had violated trade rights by cutting losses on the stock so they wouldn't allow me to withdraw. On Sunday morning, they faked an email from Binance Group saying I was lucky to receive 10 lots of BTC and 10 lots of ETH. Then they added orders to my account themselves and set very high purchase prices causing me to stop out. Overall, this platform has too many scams; they even intervened to delete MT5 history. There is no direct support staff on the platform; communication is only through the referrer. This is a 100% scam platform.

I have been using the Xcharter platform. On June 28, 2024, June 30, 2024, and July 8, 2024, I placed withdrawal requests. However, it has now been 13 days since my last request and the status is still 'pending'. Previously, I successfully withdrew money once. I kindly request assistance so that I can successfully withdraw my funds again. Thank you very much for your support.

I participated in the Forex market through X-Chartermarket, following the invitation of employee Quốc Anh and a person called expert Nguyễn Thanh Tùng. Participating in this platform will involve trading indices (mainly Ger30, Us100), gold, oil, and international dividend-paying stocks. Due to my naivety, I lost nearly $10,000 on this platform. That is why I am writing this complaint to send to the platform and let everyone be cautious of these individuals. The first time I joined with a capital of $1,000, then the aforementioned individuals continuously requested capital increase (increasing to $3,000, $5,000, nearly $10,000) and promised high profits. After several additional deposits, the total amount deposited was nearly $10,000. The aforementioned individuals proposed to switch to a contract for managed trading based on the information provided by expert Tùng. Tùng also contributed $5,000. After contributing capital for managed trading, the trading followed price signals from the London market. In the first afternoon of trading (Friday, June 29), Tùng gave the signal: Buy 2.0 lots of cotton, immediately losing over $5,000 due to price difference (spread); 2 sell orders for Ger30, each order with 2.0 lots (total 4.0 lots), also lost over $2,000; to balance the negative sell orders for Ger30, Tùng continued to request Buy 2 Ger30 orders, each with 2.5 lots (total 5.0 lots). At noon on July 1st, the platform suddenly withdrew the bonus money from the account (nearly $41,000) => the account was burned. At this time, Tùng's trading signals had accumulated losses of nearly $14,000 (while only contributing $5,000). In the end, I lost nearly $10,000. After the incident, the individuals continued to request an additional deposit of $2,000 + trading 10 lots of gold. They promised to support me to receive $3,000 in insurance + financial support from expert Tùng + an additional $2,000 deposit. The total amount withdrawn was $11,000. I realized that I was trapped and deceived by these individuals and decided to terminate. I suffered the pain of losing nearly $10,000. Everyone, please be extremely cautious and stay away from this platform to avoid losing money.

Dear all! I have been trading on X-Chacter Markets for about a month. At first, when I made the initial withdrawals, it was very fast. I have been trading for almost a month, and currently my account is still positive. However, when I tried to withdraw money afterwards, it was not successful. It has been a few days, and the status is still "processing." I asked for your support, and the exchange sent me an email stating that the withdrawal request has not been approved due to the misuse of the exchange's bonus to withdraw profits. I am writing here to ask for assistance from the supervisory authorities and everyone to help me retrieve my money from the account. I sincerely hope that you can give me some advice.