Hello, I have been trading on capital for a long time, l am a VIP member and ID verified from the first moment but suddenly my account was frozen with $200K stuck: "Sorry, your withdrawal is temporarily blocked. For more information, please contact KuCoin customer support. " The capitalhelpdesk sent me some kind of very private ECDD questionnaire which I filled and attached all the bank statements And... Nothing. No one is responding anymore.

Why can’t I withdraw my USDT ?

capital Nice move on this small account and good valuation on this broker also

Their heatmap is really among the best where you see the current prices of stocks and other currencies

It is very interesting how I find latest news inside the app which I see as a really positive view regarding this broker 😄 💪

I have use alot of trading apps and site but something that makes capital.com better is the internetface with beautiful user experience and the fact that it makes trading better for users

very nice and interesting broker 🎉

I really like how the app operates it does giveaway time to time and I was lucky to even got $20 yesterday from them wow so interesting 😻

anyone please why can't I withdraw my money from capital.com 😥

I had problems with my account, i write to the app support and immediatly answered me… The service is very fast and the people are very patient. I recommend it to everyone . Thanks for your job and support

Good customer support and readily available at any time.

First withdrawal request on October 27, 2025, denied due to insufficient trading volume (less than three times the required amount), demanding additional margin deposits. Second withdrawal request on November 4, 2025, denied on grounds of money laundering, requiring another 5,000 USDT margin deposit. In short, they refuse to allow withdrawals and have frozen my account. I have invested a total of 22,987.5 USDT.