Der "Rückrufservice" der Plattform ist sehr durchdacht. Wenn man tagsüber nicht erreichbar ist, kann man einen Rückruf für den Abend vereinbaren, sodass man nicht ständig mit dem Online-Kundenservice telefonieren muss. Allerdings verzögert sich der vereinbarte Zeitpunkt gelegentlich. Einmal hatte ich einen Termin für 20 Uhr vereinbart, aber erst um 20:30 Uhr rief jemand an, was etwas frustrierend war.
Original
The platform's "customer service call back" service is quite thoughtful. If you're not available during the day, you can schedule a call back in the evening, eliminating the need to constantly be on the phone with the online customer service. However, the scheduled time is occasionally delayed. I once scheduled an 8 PM appointment, but no one called until 8:30 PM, which was a bit frustrating.
Neutral
Original
The platform's "customer service call back" service is quite thoughtful. If you're not available during the day, you can schedule a call back in the evening, eliminating the need to constantly be on the phone with the online customer service. However, the scheduled time is occasionally delayed. I once scheduled an 8 PM appointment, but no one called until 8:30 PM, which was a bit frustrating.
Malaysia
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