I advise all Indonesian traders to stay away from this broker. In March 2025, my Deriv account, holding 150 million rupiah, was suddenly frozen due to "suspected unusual trading." I had previously been consistently profitable in long USD/IDR trades, and I suspected the platform was maliciously blocking my withdrawals. Customer service requested nearly six months of bank statements, proof of source of funds, and even utility bills, far exceeding Know Your Customer (KYC) standards. After submitting all the documents, I was asked to pay a 10% "fund verification fee" to release my funds. Inquiries with Mandiri Bank revealed that my funds had been transferred to an offshore account in Mauritius, not the Jakarta branch account claimed by the platform. Three months have passed since the account was frozen, and Deriv customer service has disappeared via WhatsApp. Yet, their Indonesian website still advertises "fund security and assurance." This blatant fraud is appalling.
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原文
I advise all Indonesian traders to stay away from this broker. In March 2025, my Deriv account, holding 150 million rupiah, was suddenly frozen due to "suspected unusual trading." I had previously been consistently profitable in long USD/IDR trades, and I suspected the platform was maliciously blocking my withdrawals. Customer service requested nearly six months of bank statements, proof of source of funds, and even utility bills, far exceeding Know Your Customer (KYC) standards. After submitting all the documents, I was asked to pay a 10% "fund verification fee" to release my funds. Inquiries with Mandiri Bank revealed that my funds had been transferred to an offshore account in Mauritius, not the Jakarta branch account claimed by the platform. Three months have passed since the account was frozen, and Deriv customer service has disappeared via WhatsApp. Yet, their Indonesian website still advertises "fund security and assurance." This blatant fraud is appalling.
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