EBC's "bank escrow account" is reassuring, with fund details directly linked to bank statements, making it easy to check at a glance. One time, when I was withdrawing funds, the bank showed "pending deposit," but the platform showed "delivered." The two statuses were out of sync, and I waited for ages in vain. Terrifying!
Dear Valued Client,
Thank you for sharing your experience. We are glad to hear that our segregated bank account system gives you peace of mind.
Regarding the withdrawal status discrepancy you mentioned, please rest assured that occasional delays between bank system updates and our platform's records can occur due to differences in processing times.
Please take note that Withdrawal requests are usually reviewed within 1–2 hours and funds are credited to your account on the same day.
中評
原文
EBC's "bank escrow account" is reassuring, with fund details directly linked to bank statements, making it easy to check at a glance. One time, when I was withdrawing funds, the bank showed "pending deposit," but the platform showed "delivered." The two statuses were out of sync, and I waited for ages in vain. Terrifying!
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來自EBC的官方回復
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