OK, that's pretty good, but they advertised "0 handling fees," but the bank charged them a $35 transfer fee. Customer service replied, "We didn't charge it." I hope this improves.
Dear Customer, Thank you for your inquiry. Please kindly note the following: Currently, EBC does not charge any fees for deposits or withdrawals. If any fees are incurred during your fund transfers, they are typically charged by third-party payment providers or banks. The exact amount and fee structure may vary depending on the chosen payment method.
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OK, that's pretty good, but they advertised "0 handling fees," but the bank charged them a $35 transfer fee. Customer service replied, "We didn't charge it." I hope this improves.
馬來西亞
來自EBC的官方回復
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