Dear Valued Client, Thank you for your continued support and trust in EBC. We would like to clarify that EBC has never imposed any hidden charges or implemented any spread penalty mechanism on hedge accounts. To help you better understand trading costs, we recommend that before placing any order, you right-click the product in the MT4/MT5 platform and select "Specifications" to view detailed parameters such as spreads, trading hours, and overnight interest. To assist us in further investigating your feedback, kindly send the relevant order numbers and trading logs to the EBC customer service email. We will promptly look into the matter and get back to you with a response.
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I have been using EBC for a while, but it charges a position fee in disguise, and a penalty mechanism for hedge account spreads.
馬來西亞
來自EBC的官方回復
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