Dear Valued Client, Thank you for your feedback. We’re also delighted to hear that your issue has been successfully resolved. We sincerely appreciate your continued trust and support! At EBC, we have always upheld the service philosophy of “Integrity and Respect.” We remain committed to listening to every client's voice while continuously improving our products and services, striving to provide you with a more professional, secure, and convenient trading experience.
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Regarding the slippage dispute, they helped resolve it within 24 hours and provided an LP report, which was very thoughtful.
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