사건 요약 불만 제기자는OctaFX 4 월 14 일에 s 플랫폼. 거래 결과를 확인하기 위해 아침에 일어 났을 때 그는 시장 상황이 분명히 자신에게 유리했을 때 플랫폼이 자신의 지정가 주문을 전혀 실행하지 않았 음을 발견했습니다. 그는 즉시 문제에 대해 플랫폼에 이메일을 보내고 지정가 주문 가격을 재설정했지만 플랫폼은 응답하지 않았습니다. 나중에 그는 플랫폼에서 EUR / USD와 GBP / USD를 거래했지만 시장은 상승했습니다. 투자자는 플랫폼이 자신이 설정 한 한도 수준에서 주문을 실행하여 모든 포지션을 유지할 수 있기를 바라면서 플랫폼에 이메일을 계속 보냈지 만 이메일에는 응답이 없었습니다.
원문
LOSS DUE TO PLATFORM IRREGULARITIES
Event recap The complainant noticed the irregularities of OctaFXs platform on April 14th. When he woke up in the morning to check the trading results, he found that the platform did not execute his limit order at all when the market situation had been obviously in his favor. He immediately sent an email to the platform about the matter and reset the price of the limit order, but the platform did not responded. Later, he traded EUR/USD and GBP/USD on the platform, but the market was rising. The investor continued to send emails to the platform, hoping that the platform would execute his orders at the limit level he set, so he could keep all his positions, but again the email was not answered.
플랫폼 비 규정으로 인한 손실
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원문
LOSS DUE TO PLATFORM IRREGULARITIES
Event recap The complainant noticed the irregularities of OctaFXs platform on April 14th. When he woke up in the morning to check the trading results, he found that the platform did not execute his limit order at all when the market situation had been obviously in his favor. He immediately sent an email to the platform about the matter and reset the price of the limit order, but the platform did not responded. Later, he traded EUR/USD and GBP/USD on the platform, but the market was rising. The investor continued to send emails to the platform, hoping that the platform would execute his orders at the limit level he set, so he could keep all his positions, but again the email was not answered.
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