When I lost money while trading with Headway, my account went into a negative balance. Headway advertises negative balance protection, so I was expecting my balance to be reset to zero, as is standard practice in the industry. Instead, they let me deposit more money, and then they used those new funds to cover my old negative balance. The way they handled this felt dishonest and misleading.
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When I lost money while trading with Headway, my account went into a negative balance. Headway advertises negative balance protection, so I was expecting my balance to be reset to zero, as is standard practice in the industry. Instead, they let me deposit more money, and then they used those new funds to cover my old negative balance. The way they handled this felt dishonest and misleading.
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