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In my experience as a forex trader, I have learned to be exceptionally cautious when evaluating brokers, especially those that operate without clear regulatory oversight. With Fineco, the most immediate concern for me lies in its lack of valid regulation. This significantly increases the risk profile, and for that reason alone, I approach its customer service and platform stability with heightened scrutiny. When it comes to customer service, I noticed a few potential drawbacks. The trading account only offers support by email, not by phone or direct chat. For me, quick and reliable customer support is critical, particularly if urgent account or trade execution issues arise. The Fineco account provides phone support, but it comes with a monthly fee, which might be a barrier for some traders. Although I haven’t directly experienced major issues, this limited access model is less reassuring compared to brokers with 24/7 multi-channel support. Regarding platform stability, Fineco uses its proprietary FinecoX platform rather than the industry-standard MT4 or MT5. I tend to be wary of proprietary platforms, as their reliability and transparency are harder to assess without years of widespread adoption. While I haven’t personally encountered downtime, without broader regulatory scrutiny and independent platform reviews, I remain cautious. For me, the combination of limited support channels, proprietary technology, and high-risk warnings means I would not rely on Fineco as a primary trading solution, especially for substantial or frequent forex trading activities.