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Дмитрий
entro 1 anno

Have you experienced any drawbacks with ZHONGYANG’s customer service or issues with the reliability of their platform?

Broker Issues
ZHONGYANG
Regulation
08-21
Stati Uniti
WikiFX
Rispondi

In my experience trading with ZHONGYANG, I have certain reservations, particularly regarding their customer service and platform reliability. While ZHONGYANG provides access to a broad range of securities and futures across global markets, communication with their support has at times been slow and largely limited to online consultation or traditional channels like phone and email. This can pose challenges, especially when timely assistance is crucial for live trading situations. Another aspect that has impacted my confidence is the lingering uncertainty around their regulatory standing. The identification of "exceeded" or “suspicious clone” licenses by regulators adds a layer of risk that cannot be ignored. For me, the trustworthiness and transparency of a broker are priorities, and any regulatory ambiguity warrants extra caution. I also found the exclusive reliance on the Yisheng Polestar 9.5.7 trading system to be limiting, as it is not as widely recognized or independently reviewed as mainstream platforms like MT4 or MT5, making it difficult to assess its robustness and security. Finally, I’ve noted reports from other users raising serious concerns, including allegations of unauthorized account actions. While individual experiences may vary, such incidents reinforce my conservative approach and highlight the need for vigilant risk management when dealing with ZHONGYANG. For me, these factors collectively mean I approach ZHONGYANG with heightened caution, especially when weighing platform reliability and customer service responsiveness.

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