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In my experience with United Securities Co., there are significant considerations around both customer service and platform reliability that any trader should weigh carefully. The biggest concern for me is their lack of regulation. Operating without oversight means there's no external authority to ensure fair practices or protect client interests, which adds an inherent layer of risk—not just financially, but also in terms of customer support accountability. While United Securities Co. does provide a range of contact options—phone, email, live chat, and social media—I personally found that this does not necessarily guarantee effective resolution of issues, especially in critical situations where regulated brokers would be held to clear standards. As for their trading platform, they primarily offer MT5, which, in my view, is robust and widely trusted among experienced traders. However, they do not support MT4, which many beginners and even seasoned traders still prefer for its ease of use and extensive community. Another drawback is their execution speed—averaging around 194 milliseconds—which is not exceptionally fast, especially when compared to leading global brokers. For traders who rely on rapid entries and exits, this could be a hindrance. The absence of a demo account is another point of frustration for me, as it prevents new users from testing the platform and support systems without risk. For those who value high reliability and fully accountable support, the combination of non-regulation and these platform limitations makes United Securities Co. a less attractive choice, especially when compared to established, regulated competitors. I’d recommend a cautious approach and thorough due diligence if considering them.