igold’s wrong ask made me lose $1280.-Acetop-Esposizione-WikiFX

Applicazione di richiesta di informazioni sulla regolamentazione dei broker globali

WikiFX

Ricerca broker

English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download

igold’s wrong ask made me lose $1280.

Joker19818

6-10 anni

Non verificato

Esposizione

I’ve got 4 orders altogether 1.6 lot gold on igold on October 4th, Friday. The stop profit level of those 4 orders was 1514.92. About 1-2 seconds after 20:30 Beijing time on the same day, the gold price reached 1515.63, which is higher than my stop profit. They should have executed the stop profit. However, the highest gold price ask on igold back then was only 1511.97. This is all wrong. I lost $1280 because of this stop profit problem. I talked with igold, who said they had no problem and it is normal that different companies have different gold ask and refused to compensate me.

Originale

领峰贵金属，报价错误，导致我的损失1280美元

你好，我在10月4号上周五，我有4个单子，加起来共1.6手黄金单子，在领峰贵金属交易黄金，这4黄金单设置一样的盈利价位在1514.92（看图片1），在北京时间晚上20:30时过1-2秒左右，黄金市场价格和其他平台到达1515.63（看图片2）已经可以到达我的盈利价位，本应该盈利出场，可是领峰贵金属交易报价最高只有1511.97（看图片1），报价完全错误，和市场价格不对接，结果，我的单子没有盈利出场，导致在其他很低的价位出场，导致我的损失1280美元。和领峰贵金属沟通，他们坚定说他们平台价格没有错，说每个公司平台报价不一样属于正常，不予赔偿