The withdrawal is unavailable since the middle January. Since then, something dramatic happened. On February 15th, the company released a notice that the process time will extend into 14 days due to the KYC verification. On March 9th, the company claimed that the verification would be postponed due to complaints. But some person received the withdrawal quickly despite of KYC verification on February 28th. Now, the customer service is out of contact for nearly 14 days. The brokerages keep shirking. This “Drama” will come to an end!