Abstract：Zacks Trade is a forex broker operating in Forex market, but its customer support has received negative feedback. Many users have reported that the support team is totally unprofessional & Slow. If you are considering using Zacks Trade, it's important to be aware of these concerns.
Zacks Trade is a forex broker operating in Forex market, but its customer support has received negative feedback. Many users have reported that the support team is totally unprofessional & Slow. If you are considering using Zacks Trade, it's important to be aware of these concerns.
About Zacks Trade broker
Zacks Trade was established in 1978 by Len and Ben Zacks. Its Headquartered is in Chicago, The platform provides a variety of trading services, including access to ETFs, penny stocks, mutual funds, options, bonds, and more, across 91 global exchanges in 19 countries.
Is Zacks Trade legit?
Zacks Trade operates as a division of LBMZ Securities, which is a registered member of both FINRA and SIPC. Brokerage services are offered through LBMZ Securities, ensuring regulatory oversight and investor protection.
Available Products
Zacks Trade provides access to a wide range of financial instruments, including Exchange-Traded Funds (ETFs), Bonds, Stocks, Indices, Options, Mutual Funds, Cryptocurrency.
Zacks Trade Account
Zacks Trade provides several account options for users, including a Zacks Trade Pro Demo, Margin Account, Cash Account, Traditional IRA, Roth IRA, Rollover IRA, and SEP IRA.
The broker features a single trading platform—Zacks Trade Pro.
This proprietary platform is desktop-based and compatible with Windows, Mac, and Linux operating systems, allowing users to download and install it on their PCs.
Zacks Trade app
Clients can trade on Zacks Trade app, available for download on both the Apple App Store and Google Play. However, the Zacks Trade Pro platform is not designed for mobile use, as it lacks full compatibility with features like zooming and scrolling on handheld devices.
Zacks trade fees
Unlike many brokers that offer commission-free trading, Zacks Trade charges a fee of $0.01 per share, with a minimum charge of $1 per trade. For stocks and ETFs priced under $1, the commission is 1% of the total trade value, also subject to a $1 minimum fee.
Zacks trade customer service-
You can contact Zacks trade by following methods:
Address- 101 N Wacker Drive, Floor 15, Chicago, IL 60606
Email -at support@zackstrade.com
888.979.2257 Toll Free
312.265.9406 Local
Zacks Trade Review –
Reviews are one of the most important ways to judge a broker. Here, by reading reviews of Zacks Trade, you will know Zacks Trade if is it legit or not.
Zacks Trade reviews on Trustpilot
1. Poor Customer Service
One user shared his frustration about trying to register for a Zacks Trade account using phone number. Despite waiting for 20 minutes, no confirmation code was received. Another user reported a similar experience, criticizing the broker for its poor customer support.
2. Unprofessional Behavior
A customer reported that after submitting all the required documents to open an account, Zacks Trade initially accepted but later refused to activate the account unless funds were deposited. The user felt pressured to add more money and said that his attempts to contact customer service via email went unanswered.
3. Difficult Withdrawal Process
Another user expressed frustration over the withdrawal process, claiming his fund withdrawal request remained under review without resolution. When attempting to submit new withdrawal instructions, he received an error message stating, “We cannot process your request to add new withdrawal instruction at this time.” The experience left the user feeling stuck and helpless.
4. Only Preach but Do not Practice
A reviewer harshly criticized the broker, saying broker constantly ask users to deposit more money but show no real understanding of risk management. According to the user, Zacks Trade does not practice what it preaches.
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