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D Prime dragged on for over a month, and finally sent a notice saying I "fully violated the rules\", maliciously confiscating my normal trading profits.

蚂蚁斗大象
Within 1 year
Unverified

Exposure

I am a real victim of the D Prime platform, account number D6140375. The blocked account amount is 5340.15 USD, wallet amount 2000 USD, totaling 7340.15 USD. Today, the platform delayed over a month to issue this so-called \"violation notice\", maliciously confiscating my normal trading profits. I. Explanation of Normal Trading Strategy I employ a breakout trading strategy. This strategy uses multi-period analysis to place bidirectional pending orders at key support and resistance levels to capture trend movements. The entire trading process is executed automatically by EA, only holding positions in one direction, no lock arbitrage involved; pending orders not triggered are automatically canceled periodically. The strategy has standard profit/loss stops and moving break-even profit stops, completely without manual intervention. This strategy is compliant trend trading, fundamentally different from violations like delay arbitrage, bidirectional locking, etc. It has previously operated long-term stably and normally withdrew funds on multiple legitimate platforms like Star, XM, TMGM, etc., never judged as violating rules. II. Withdrawal Obstruction and Repeated Communication On March 30, 2026, I submitted a normal withdrawal application for 3000 USD. Although approved, the funds were delayed in arriving. Only after contacting the account manager was I informed my account had been restricted for withdrawal by risk control. From April 2, I communicated multiple times with the platform, and proactively submitted all trading records to prove my innocence. After platform verification, they admitted I had no violations, and the withdrawal was successfully received. III. Unreasonably Rejected and Account Blocked However, the platform unreasonably rejected my new withdrawal application on April 6, and directly froze and blocked my account on April 7. From then, I entered a long wait and repeated urging. I contacted customer service and account manager daily, requesting they provide clear violation basis, specific order details, and relevant clause explanations, but only received perfunctory replies like \"processing\", \"risk control needs time\", etc., never obtaining any substantive progress. It is worth emphasizing that on March 17, 26, 27, and 30, the platform normally processed my withdrawals four times, all passing their risk control review, funds all successfully received. IV. \"Final Notice\" After Delaying Over a Month Until May 11, under my continuous pressure and multiple urgings, the platform finally issued a so-called \"final result\"—a cold violation notice, unilaterally declaring my account \"fully violated\", and claiming \"due to insufficient funds to deduct improper gains, no principal left to withdraw.\" V. Platform's Contradictory Behavior and Unsubstantiated Judgment Previously the platform admitted I had no violations and completed withdrawals, now unreasonably judging violations again. Delaying over a month without serious verification, without proactive communication, merely with a vague \"fully violated\", declaring all funds in my account as \"improper gains", even deducting the principal entirely. Please D Prime platform face the issue, uphold industry standards and contractual spirit. Ignoring facts, arbitrarily deducting user funds not only severely damages client rights, but will completely deplete platform credibility.

Original

德璞 D Prime 拖了一个多月,最后才发通知说我 “完全违规”,将我正常交易收益恶意侵吞。

我是德璞(D Prime)平台的真实受害者,账户号为 D61*****。被封账户金额5340.15美金、钱包金额2000美金,共7340.15美金。今天,平台拖延一个多月才下发的所谓“违规通知”,将我正常交易收益恶意侵吞。 一、正常交易策略说明 本人采用突破交易策略,该策略通过多周期分析在关键支撑阻力位进行双向挂单,以捕捉趋势行情。交易全程由 EA 自动执行,仅单向持仓、不涉及锁仓套利;未触发挂单会定时自动取消。策略设有标准止盈止损与移动保本止盈,完全无人工干预。 该策略属于合规趋势交易,与延迟套利、双向锁仓等违规行为有本质区别,此前已在星迈、XM、TMGM等多家正规平台长期稳定运行并正常出金,从未被判定违规。 二、出金受阻与反复沟通 2026年3月30日,我提交了一笔3000美元的正常出金申请。尽管申请获批,资金却迟迟未到账。直到联系客户经理,才被告知账户已被风控限制出金。 4月2日起,我多次与平台沟通,并主动提交全部交易记录以自证清白。平台核查后,承认我并无违规,出金也得以顺利到账。 三、无故驳回与账户封禁 然而,平台在4月6日无故驳回了我的新出金申请,并于4月7日直接冻结封禁了我的账户。 自此,我陷入了漫长的等待与反复催促之中。我每日联系客服与客户经理,要求其提供明确的违规依据、具体订单明细及相关条款说明,但得到的只有“正在处理”“风控需要时间”等敷衍回复,始终未获得任何实质性进展。 值得强调的是,在3月17日、26日、27日及30日,平台曾四次正常处理我的出金,且均经过其风控审核,资金全部顺利到账。 四、拖延月余后的“最终通知” 直至5月11日,在我持续施压与多次催促下,平台才终于发出一封所谓的“最终结果”——一份冰冷的违规通知,单方面宣判我的账户“完全违规”,并声称“因资金不足以扣除不当得利,已无本金可出”。 五、平台的矛盾行为与缺乏依据的判定 此前平台曾承认我无违规并完成出金,如今却无理由再度判定违规。拖延一个多月不作认真核查、不予积极沟通,仅以一句模糊的“完全违规”,便将我账户内所有资金认定为“不当得利”,连本金也一并扣光。 请德璞(D Prime)平台正视问题,恪守行业规范与契约精神。罔顾事实、随意扣除用户资金,不仅严重损害客户权益,也将彻底透支平台信誉。

3h

Hong Kong

Unable to Withdraw

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