Dear Jackson 009, After review by our risk management department, the account’s trading activities were found to be non-compliant with the platform’s trading rules. In accordance with the Client Agreement, profits generated from such non-compliant trading activities are not eligible for withdrawal. Following the completion of the review, the client’s original deposited principal was fully refunded, and no client-owned funds were withheld. We are committed to maintaining a fair trading environment and safeguarding all clients’ funds. All accounts are handled in accordance with our publicly available trading rules and risk management policies. Thank you for your understanding. Fintrix Markets Group