Dear Valued Customer, Greetings. Your funds are currently securely held in your trading account with Amillex. To date, we have been actively communicating with you. In previous emails, Amillex has clearly stated the reason for disabling your account transactions: despite our repeated reminders that withdrawals must use the same currency as deposits, you have repeatedly attempted to deposit in CNY and withdraw in USDT, which violates relevant laws and regulations. Additionally, shortly after your CNY deposit (August 15), we received feedback from the bank regarding judicial authorities' investigation into the source of these funds. To comply with further investigation requirements from judicial departments and in accordance with relevant legal regulations, we need to conduct additional identity verification for this account to confirm that you are indeed Ma Jialong (as indicated by the CRM client name shown in Figure 3 you provided). Until verification is completed, your transactions will remain restricted, and Amillex will not process your USDT withdrawal requests. Furthermore, we have reiterated that once your identity verification is complete, the account restriction will be lifted, your trading permissions will be restored, and you may withdraw the funds in your account to your personal CNY bank account at any time. Thank you for your understanding and cooperation. — Amillex Compliance and Customer Support Team