Recently, when I applied for a withdrawal on the FXGT platform, my request was unreasonably denied, and the funds in my account were deducted. The customer service only gave a vague excuse of 'violation of rules' and refused to provide any specific explanation or evidence. This seriously violates investor rights. I am publicly sharing my experience here, urging the FXGT platform to release the funds as soon as possible and warning other investors to be cautious of the risks associated with this platform. **Event Details** I (Account No.: 448661) have been trading on the FXGT platform for some time, and the previous processes of depositing and trading were normal. Recently, I submitted a withdrawal request. However, the platform rejected my withdrawal order and deducted 1256.54 from my account, leaving only 1028.58. They sent me a ticket claiming they suspected I had registered multiple accounts using different email addresses, but this account was created under my own independent IP address. I immediately requested the customer service to provide specific reasons and evidence, but they only repeated that the platform has the right to reject withdrawals based on their terms, without offering any substantive explanation. **Questions and Demands** 1. Is it reasonable to reject a withdrawal without specific reasons? The FXGT platform unilaterally accused me of 'violation of rules' without providing any evidence, lacking transparency and fairness. If there was indeed a violation, the platform has the obligation to present the specific facts and basis for the violation, rather than giving vague excuses. 2. How is fund security ensured? Investors deposit their hard-earned money into the platform based on basic trust. The actions of the FXGT platform severely undermine this trust, raising doubts about its fund management and compliance. I demand that the FXGT platform: • Immediately return the funds in my account and allow normal withdrawals; • If they insist on the violation claim, provide specific evidence, relevant clause references, and a detailed explanation; • If they cannot prove the violation, apologize and compensate for the losses incurred. **Next Steps** I will continue to communicate with the FXGT platform. If the issue remains unresolved, I will file a complaint with the financial regulatory authorities in my country and consider exposing this matter through media and social platforms. I hope the platform takes this matter seriously.