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Severe Slippage, Customer Service Unresponsive

sky4936
6-10 years
Unverified

Exposure

I registered three accounts on this platform, incurring losses of $1,400, $15,000, and $25,000 respectively. Additionally, the platform induced me to invite friends by offering a bonus for new registrations; my friends also registered and concurrently lost $700. Firstly, the platform does not respond to user emails and does not address user complaints. Secondly, the slippage is severe. For example, on June 7, 2024, at 20:30, I shorted NASDAQ 100 index futures. The highest spot market price for NASDAQ was 19114.63, yet inexplicably a trade on my account executed at 19126.28 (buy-stop), a price that did not even appear on the platform. Within the next two minutes, the index plummeted below 18950 (my target for taking profits). This discrepancy resulted in a swing of $3,000 in my profit/loss account.

Original

滑点严重,客服不回应

我在这家平台注册了三个账号,分别亏损了1400,15000和25000美元。另外此平台还诱导我邀请赠金,还邀请了朋友注册,朋友也同步亏损700美元。 这个平台第一,对于用户的邮件不作回复,对于用户的诉求不作反馈。第二,滑点严重,以2024年6月7日20:30为例,我做空纳斯达克100指数期货,纳斯达克现货市场价最高为19114.63,我这里莫名出现一笔交易成交在19126.28(买入止损),该价格甚至在该平台上也没有出现,随后两分钟内,该指数暴跌至18950以下(我的止盈目标)。一来一去我的盈亏就是3000美元。

2025-03-03

Hong Kong

Severe Slippage

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