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They suspended my membership and reset my balance

ihsancunedioglu
1-2 years
Unverified

Exposure

Hello, while I was trading with gold in Forex and I was in a profit position in my account, they suddenly deleted the credit and sent me an e-mail, stating that I was abusing the negative balance protection. I closed my transactions and responded to their request. I do not think that I made any mistakes or mistakes. All my transactions were always in a profit position. There was no decrease in which I could use the bonus. Then they examined my account and 6 days later they sent me an e-mail saying that I had broken the rules. They reduced the balance in my account to 0 and closed my account. I asked them to provide me with evidence indicating which or where I made a mistake or abused it, but they did not.

Original

Üyeliğimi askıya aldılar bakiyemi sıfırladılar

merhaba Forex de gold ile işlemdeyken hesabımda kar pozisyonundayken biranda krediyi silip mail gönderdiler , eksi bakiye korunmasını kötüye kullandığıma dair . bende işlemlerimi kapattım onların talebine cevap verdim , herhangi bir hatalı veya yanlış işlem yaptığımı düşünmüyorum zaten tüm işlemlerim hep kar pozisyonundaydı bonus kullanabileceğim bir düşüklük olmadı . akabinde hesabımı incelemeye aldılar ve 6 gün sonra kuralları çiğnediğimi söyleyen bir mail attılar . hesabımda bulunan bakiyeyi 0 a düşürdüler ve hesabımı kapattılar . bana bir kanıt sunmalarını hangi veya nerede hatalı bir işlem yaptığımı kötüye kullandığımı belirten kanıt sunmalarını istedim sunmadılar.

2024-04-09

Turkey

Unable to Withdraw

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