Severe slippage. The customer service is just like a robot and ignores me-Upway-Exposure-WikiFX

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Severe slippage. The customer service is just like a robot and ignores me

sunny40736

6-10 years

Unverified

Exposure

If I sell short at 1965 and my transaction value is 1964.85 or less. If I close the position at 1965, the close price will be 1965.15 or more. Every trade is like this. There were more than 50 pips of spread. ( If I set the stop loss price at 1968.1, my position will be closed at 1967.6) Then I go to the background to see the price, and it’s 1968.73 while the highest price is less than 1968.23. All my positions were closed at the stop loss price but the actual price was dozens of pips higher than the stop loss price. The customer service ignore me so I wen to the customer service via QQ. Then we checked together. Later we found out that the price was wrong and the QQ customer service didn’t respond to me, either. What a rip-off!

Original

滑点超级严重建仓平仓加起来快100滑点了每单都有客服跟机器人一样各种不理

比如我在现价1965卖空我的成交价格就是1964.85 以下或更低假如我在现价1965平仓我的平仓价格就是在1965.15 以上或更高每一单都是这样就建仓平仓滑点加起来比50点差还多后来我不手动止损我设置止损然后我所有的止损单都是正常到点位+50点差就被系统平仓（比如我止损是1968.1 在现价1967.6时我单子就被正常平了我是盯盘看着1967.6我的单子被平这是正常 1967.6+50点差1968.1是我的止损点位）可是到后台我一看单子在平仓价格是1968.73 当时当时最高价都不到1968.23 。后面我当天所有的止损单都是正常止损点位就止损了，可是止损价格全部高于我的止损点位几十个点。找客服没人管都跟机器人我就找qq客服找到后跟我核对核对结果是我当时的止损价位那个时间点都没到过然后qq客服也学机器人了。现在觉得真的这平台真的给 50点差加上滑点我做一手点差高达130了。太黑了还没人理客服全体机器人

杰15868

There is a severe slippage in JINRONG! The customer service answered like a robot! Bad attitude.

楚留香

JINRONG is a fraud platform and induce me to drop into a trap. I was swindled out of 100,000 but they gave no access to withdrawal. The payee were an ad agency in Beijing and a building firm in Shanghai. I received a call from Hong Kong and a guy who was in charge of the company asked me how I want the problem resolved. I want to refund all my fund but they just want to give me part of it so we didn’t reach an agreement. It’s like robbing money. I should have deposited to obtain my position but now my position was closed. And they won’t let you close your positions when you profit.

Regulated

Upway

金榮中國金融業有限公司

https://www.jrjr.com/en

6.78

Score

5-10 yearsRegulated in Hong Kong ChinaType AA LicenseMT4 Full LicenseMT5 Full LicenseHigh potential risk

6.78

Score

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