My position was closed due to the serious slippage.-BTCC Global-Exposure-WikiFX

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My position was closed due to the serious slippage.

Rosemary

6-10 years

Unverified

Exposure

I bought 0.03 lot on London XAU/USD. Due to $10 or so slippage, I made a loss of $20. Having sold out the order, I locked my position. After doing so, the deposit rate dropped from 240% into 84%, thus, $100 was deducted within 1 minute. The customer service refused to compensate, claiming that it was normal slippage.

Original

黑平台，严重滑点令锁仓单短时间内被平仓

滑点10几美元，买0.03手伦敦金空单，立马亏损20几美元，再卖0.03手多单锁仓，本来锁仓前按金水平240%.锁仓后接金水平84%，然后100美元在1分钟内被平仓，联系客服给答复是滑点不给赔付。