KVB

FX3998959914

Verified

Malaysia

I was scammed by this platform's spreads, which were often 8 times the normal level. I was trading EUR/USD with KVB. The spread was usually stable at 1.8-2.2 pips, but between May 10th and 15th, it suddenly widened to 14-17 pips, 8 times the normal level. On May 12th, I traded one lot of EUR/USD, and the spread alone cost me $150 (about RM675), while the same position normally costs only $20 (about RM90). Within 5 days, I paid an extra RM2,860 in fees due to the unusual spreads. KVB does not have a local Malaysian forex license. They're truly deceptive, using random advertising to deceive people.

FX3631070262

Verified

Malaysia

Your Malay customer, claiming to be a "central bank policy analyst," contacted me via WeChat, boasting about having "inside Bank Negara" access and advance knowledge of interest rate policy trends. I foolishly believed your lies and followed your guidance to invest heavily. The so-called "policy signals" you provided were completely fabricated! I later discovered that you specifically released false information during periods of low liquidity, making it impossible for clients to close their positions in time! After my margin call, your Malay customer service representative even claimed "market interpretation errors" and shamelessly promoted their "policy insider service," claiming that for an annual fee of RM20,000, you could obtain "real policy information." This scam, which fabricates policy signals, then lures clients into trading, and then extorts them, is truly outrageous!

FX2308742579

Verified

Malaysia

I had a nightmare trading the USD/MYR currency pair with KVB. The platform advertised "spreads as low as 0 pips" on its ECN accounts, but when I opened a position, the actual spread suddenly soared from the usual 2.3 pips to 18 pips. My RM100,000 principal was instantly wiped out by RM5,400 in fees. Even worse, when the market hit my take-profit point of 4.7200, the platform slipped to 4.6950, forcing a liquidation. My original RM12,000 profit turned into a RM8,300 loss. By the end of June, my RM100,000 principal had lost RM32,000 due to slippage and unusual spreads. I absolutely do not recommend this platform. There are so many pitfalls.

FX7851465772

Verified

Thailand

Thai customers, please avoid this platform as it consumes a significant portion of the broker's principal. Withdrawing funds is fraught with obstacles. In January 2025, I attempted to withdraw 150,000 baht from KVB but was notified of an 'abnormal account transaction' and required to verify the source of the funds. After submitting my salary slip and bank statement, I was asked to pay a '10% international transfer verification fee.' After paying 15,000 baht, customer service further informed me that 'Thai customers must provide an additional foreign exchange trading license,' a document that does not exist in Thailand. When I requested a refund, my account was suspended. I then contacted the headquarters in Hong Kong, but they responded that 'this matter must be handled by the Thailand branch,' and no one answered the phone. Inquiries with Thai banks revealed that my money had been transferred to a foreign account. If you have been deceived, please withdraw your funds as soon as possible.

FX1551515116

Verified

Thailand

KVB, you are truly shameless and deceitful! I've traded Forex before and constantly monitored data on your platform. But every time the market reaches a critical point, your data collapses like a kite with a broken string! The international market shows the EUR/USD exchange rate fluctuating steadily at 1.08, yet your platform suddenly jumps to 1.06, forcing my long position to be liquidated at a loss! When I contacted customer service, they claimed, 'It's due to network latency causing data discrepancies.' How can a 200-pip delay be acceptable? What's even more infuriating is the withdrawal issue! I submitted a withdrawal request two weeks ago, but there's still no response! Every time I contact customer service, they say, 'The financial system is under maintenance' or 'Additional identity verification is required.' I've even submitted government-certified passport documents—how much more verification do they need? You're just making excuses to withhold funds!

FX2521707072

Verified

Malaysia

KVB, I was so blind to choose your platform! When I was trading forex, I strictly followed your data analysis, repeatedly checking its accuracy every time, yet I ended up losing money every time I placed an order! After careful comparison, I discovered that not only were your market data delayed, but you also deliberately manipulated key trading points, changing support levels lower and resistance levels higher, just to force our orders to stop losses early and profit from them! Now I want to stop my losses and withdraw my funds, but you're making it extremely difficult! I've submitted three withdrawal requests, and each time they were rejected with "data anomalies, requiring verification of transaction records." I asked to see the so-called "abnormal data records," but you couldn't produce them and just kept dragging your feet! I called my account manager, but he blocked me. I contacted online customer service, but they either played dead or gave a perfunctory response.

FX8241734342

Verified

Indonesia

KVB, you've gone too far! I applied for a withdrawal according to the normal process and submitted all the necessary documents. But you've been perfunctory and given all sorts of excuses, simply not letting me withdraw my funds. From the time I submitted my application until now, every time I contacted customer service, I've received meaningless replies, either saying it's under review, or that there's a system problem, or else they've just shifted the blame. No one has been able to truly resolve my issue. Looking at the data you provided, the spreads fluctuate wildly, seriously out of line with normal market conditions. I thought it was a one-off, but later discovered it seems to be a regular occurrence on your platform. Your actions are a complete scam for us investors! The funds I invested were the hard-earned savings of myself and my family, yet you're so brazenly trampling on our trust and preventing us from withdrawing our funds.

FX8761625122

Verified

Malaysia

In the afternoon (Asian session) Malaysian time, your EURUSD spreads consistently stayed above 2.8 pips. Meanwhile, other major platforms were running spreads below 1.5. Shameless! They're operating without a license and freezing accounts. Who's responsible if I can't withdraw RM50,000? KVB doesn't even have a BNM license in Malaysia, yet they're so brazen about soliciting customers! I deposited RM50,000, and my account was suddenly frozen, citing "compliance review." Their slippage during trading was the worst of anyone else's. My stop-loss on USD/JPY was set at 138.5, but it only closed at 139.8. A 130-point slippage resulted in a loss of RM23,000. KVB is not licensed to trade forex in Malaysia. Freezing accounts is purely a scam.